Skip to content

How to Fix the Apple Store Connect Bug «Too Many Verification Codes Have Been Sent»

The bug with Apple verification codes, where codes do not arrive on your phone or device, can jeopardize your Apple Developer Membership. In this article, we share a step-by-step guide based on developers’ experiences to resolve this issue.

The Issue

2FA Error: Too many verification codes have been sent

What Has Been Tried Unsuccessfully:

  • Waiting intervals between login attempts — tried waiting for 2 hours, 4 hours, 8 hours, 12 hours, 24 hours, and even more than 48 hours.
  • Using the Apple ID account holder’s account — creating a new user is not always an option, as the problem might be with the account holder’s ID.
  • Contacting Apple Support — reported the issue to Apple Support, mentioning the inability to register with a phone number. Promised a call from an - Apple Support Advisor, but the call never came.
  • Creating tickets with Apple Support — tickets may remain unanswered, and access to the account is still not possible.
  • Calling Apple Support — they might claim the issue is with your provider and not their system.
  • Reaching out to the Apple Developer Relations Manager — sometimes, they do not respond.

What Helps

  • Logging in through a second user on the account — contact Developer Support, explain the situation, and request them to forward the ticket to the primary email so that the account owner can send the request. The response might not be immediate, but it is a step in the right direction.
  • Initiating recovery to a new phone number — this process can take 14 days, which is not always convenient if the subscription is expiring soon.

Solution

  • Download the Apple TV app on another device — for example, Xbox or Playstation. You can also use the Apple TV app on an Android Smart TV.
  • Ensure that you are not logged in on this device.
  • Enter the Apple ID and password manually — methods via QR Code and link.apple.com might not work.
  • Receive a call with the code — you may receive a call with the code without any errors.
  • Save the code — do not enter this code on the device; just write it down or save it.
  • Login — use this code to log into App Store Connect, DevCenter, etc. It’s best to link the Apple ID to the device and enter the code at that moment — this might work.

Reducing Dependence on SMS

  • Link macOS in a new account — to receive codes there, you need to receive an SMS once.
  • Use a client for AppStore Connect API via key — the key can be in CI/CD, Fastlane, etc.

This experience can save your Apple Developer Membership and spare you a lot of nerves. We hope this guide helps you avoid such problems.